If your badge used to work, one possibility is that the badge and/or smart card reader is dirty. Why does the computer say it cannot recognize my card type?.However, if the message refers to 3 different types of certificates that have the same expiration date, it is time to renew your smart card certificatesįor more information, please refer to the NIH Knowledge Base HHS ID Badge (PIV/Smart Card) FAQs. If the message refers only to Key Management History certificates, (i.e., your old encryption certificates), select the ï¿❝o not remind me� radio button to disable future warnings about those certificates. If so, the ActivClient middleware will tell you that these old encryption certificates are near or past their expiration date (ActivClient automatically checks for expiring certificates after your smart card has been in the card reader for at least 20 seconds). If you received the new 128k PIV Card it may contain your prior (expired) encryption certificates. Why do I get a warning that Certificates Have or Will Soon Expire?.There are also a number of how-to guides that provide detailed instructions for configuring applications to work with your smart card. This page contains frequently asked questions and answers about using the PKI digital certificates on your HHS smart card ID badge.
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